Frequently Asked Questions

Checking your tyre pressure at least once every 2 months is essential for several reasons: Tyres naturally lose a little pressure. Even if tubeless tyres are almost perfectly airtight, they have areas of weakness (valves, beads between tyres and rims). Your driving style (mounting the pavement repeatedly) may also accentuate this natural pressure loss. Tyres can experience slow punctures. You drive over a blunt object, your valve has deteriorated faster than expected, you lose your valve caps, and a nail or screw has got into the tread. All these incidents require serious attention. We recommend that you regularly check your pressure at a petrol station or garage to catch potential problems with your tyres as early as possible and readjust your pressure accordingly.

Orders for tyres are processed and dispatched from the warehouse or vendors as soon as payment is received. A carrier transports them from the warehouse or vendors to your delivery address. Delivery typically takes 1 to 3 days, depending on the distance and the time of the order.

Whether you need to replace all four tyres or just one or two depends on your vehicle’s type of drivetrain and how much the current tyres are worn. Here's how to decide: All-Wheel Drive (AWD) Vehicles Replace all four tyres together. Why? AWD systems rely on all tyres rotating at the same speed. Even a small difference in tyre size (due to wear or different brands) can strain the transmission and lead to expensive damage. Tip: For AWD vehicles, it’s safer and cheaper in the long run to change all four tyres at the same time. Two-Wheel Drive Vehicles (Front or Rear-Wheel Drive) You can replace tyres in pairs (either the front two or the rear two), based on which are more worn. Just make sure the tread depth difference between the two tyres on the same axle is no more than 5 mm. This helps maintain balance, grip, and safe handling.

If you notice an error when you place an order or receive your order confirmation by email, we recommend that you contact us immediately via the "Contact Us" page or call our phone number urgently. Give us a call on 09087934000. This will allow our customer service team to quickly take into account the changes to be made. This means we can avoid processing and sending tyres that: Must be cancelled. Do not meet your needs. And also: Change the delivery address. Change the tyre size or brand. Unfortunately, once the tyres have been dispatched, we can no longer make any changes.

If you wish to cancel your order for any reason, please contact us from your account on our website via "contact us". We will then be able to review your request and respond to it before dispatching your tyres.

If you have already received your tyres but wish to return them due to an incorrect size or selection, please contact our Customer Service team urgently via the Contact Us page. Important Notice: Tyres purchased directly from our warehouse or importers are not eligible for return. Kindly ensure that you confirm the correct tyre size before placing your order. NOTE: Tyres collected from the warehouse or importers cannot be returned. Tyres collected from vendors may be returned; however, this will incur applicable charges. These charges include: A pick-up fee to return the incorrect tyres. A delivery fee for the replacement tyres. For example, if the initial delivery cost was ₦10,000, the return process will involve: ₦10,000 to collect the tyres for return, and ₦10,000 to deliver the replacement set. All charges will be communicated to you during the return process. Once we receive your request, our team will review it and advise you on the next steps.

Before the tyres leave our warehouse or the vendors, the carrier will contact you that they are on their way to deliver the tyres. You'll be safe in the knowledge that your tyres are on the way, and you'll know when you need to be present. If, however, you're absent during a delivery attempt: The carrier will attempt to drop them off to a neighbour or security. They will ask the receiver for their name, phone number and signature and leave a delivery note. If this is not possible, they will simply leave a delivery notice and you'll have to set up a new delivery slot which would be paid for by you.

We work with the largest networks of drivers/delivery people in Nigeria. Your package will therefore be: 1. Handled with the greatest care. 2. Tracked and monitored regularly at each checkpoint. 3. The carrier will check and make sure the receiver is the one getting the tyres unless told otherwise by the receiver. These guarantees of quality and speed of delivery make our site one of the Internet's leading tyre sellers.

We do not offer payment on delivery. To confirm your order, payment must be made at the time of placing the order. This allows us to begin the process of securing your tyres from our warehouses or vendor partners. For tyres sourced from vendors, payment enables the vendors to process your order. Once the tyres are supplied and confirmed, we then settle the vendors. For tyres from importers or our main warehouse, full payment is required before we can collect the tyres. As such, payment is required upfront at every stage to ensure a smooth and timely delivery process.

Please note that delivery is not free. A delivery fee of ₦2,500 per tyre applies. We do, however, offer free pick-up from our Lagos office only. This delivery service is available nationwide across Nigeria.

Our site is SSL certificate compliant. This certificate is symbolised by the padlock in front of the URL address and the letters HTTPS. It guarantees a secure connection between your browser and our server. We also work with a partner company "PAYSTACK" that is an expert in online payments. Your bank details are therefore never stored on our servers and you avoid any risk of fraud when you buy on our site.

Not yet, we are working on it.

In some cases, the minimum purchase requirement of four tyres is set by the vendors or importers we source from. Many of them prefer to sell in sets of four, especially when it comes to the same brand and pattern. This is because we buy directly from importers who often have bulk sales preferences. However, there is flexibility available. If an importer carries multiple brands, you may have the option to mix and match, such as buying two tyres of one brand and two of another that they supply. Additionally, some importers and vendors are happy to sell just two tyres, and we do our best to make those options available where possible. We appreciate your understanding, and our team is always here to help you find the best combination that fits your needs and budget.